Single Answer MCQ
Q-00015592

What action can a consumer take upon receiving defective goods?

1

Keep using the product

2

File a case immediately without complaint

3

Contact the dealer for a resolution

4

Ignore the issue

Answer and Solution

Answer

C. Contact the dealer for a resolution

Solution:

The consumer should first contact the dealer for a resolution before escalating the issue legally. Keeping the product or ignoring the defect does not address the problem.

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