Question 1

What is Edzy and how does it help students?

Accepted Answer

Edzy is a gamified AI tutor that makes studying fun and personalized. It turns your school syllabus into interactive lessons and challenges. You learn faster while earning rewards and tracking progress easily.

Question 2

Who is Edzy designed for — which classes and boards?

Accepted Answer

Edzy is built for school students from Classes 6 to 12. It aligns with the CBSE curriculum and also supports other major Indian school boards. The app is useful for both regular studies and exam prep.

Question 3

How do I sign up and start using Edzy?

Accepted Answer

Simply download the Edzy app or visit our website, then sign up using your phone number or email. Choose your class and subjects to get started. You’ll be guided step-by-step from your dashboard.

Question 4

Is Edzy available on mobile and desktop?

Accepted Answer

Yes! Edzy works on Android phones and web browsers. A desktop version is available through our website, and we’re launching iOS soon. Your progress syncs across devices automatically.

Question 5

Do I need any prior knowledge or tools to use Edzy?

Accepted Answer

Not at all. Edzy is designed for all students, whether you're ahead or behind in studies. You just need a device with internet access — no extra books or materials required.

Question 6

What makes Edzy different from other EdTech apps?

Accepted Answer

Unlike most apps, Edzy uses gamification and AI to make learning addictive and personalized. You get streaks, duels, flashcards, and daily XP to keep you engaged. It’s like Duolingo meets school learning.

Question 7

How does the AI tutor work in Edzy?

Accepted Answer

Our AI tutor adapts lessons based on your strengths and weaknesses. It recommends what to study next and adjusts difficulty in real-time. You get exactly what you need to improve faster.

Question 8

What are Edzy Duels and how do they help in learning?

Accepted Answer

Duels let you compete with friends or classmates in live quizzes. It’s a fun way to test your speed and memory while reinforcing concepts. You earn XP and badges for winning challenges.

Question 9

How does Edzy personalize learning for each student?

Accepted Answer

Edzy tracks your progress, accuracy, and speed to understand your learning style. Based on this, it tailors lessons, revision, and questions. No two students get the same path.

Question 10

What types of study resources are available on Edzy?

Accepted Answer

Edzy offers revision guides, flashcards, quizzes, worksheets, and interactive lessons. All content is based on the latest CBSE syllabus and designed for clarity and retention.

Question 11

What is the difference between free and Edzy Pro?

Accepted Answer

The free version offers core learning tools like lessons and quizzes. Edzy Pro unlocks advanced features like full chapter-wise notes, unlimited duels, and AI-driven recommendations. It’s ideal for serious learners.

Question 12

How much does Edzy Pro cost and what’s included?

Accepted Answer

Edzy Pro starts at just ₹499/month. It includes unlimited access to all resources, AI tutor, streak boosts, premium duels, and early access to updates. Special discounts are available for long-term plans.

Question 13

Are there any hidden charges or commitments?

Accepted Answer

No hidden fees at all. You pay monthly or yearly, and can cancel anytime. There are no auto-renewals unless you choose them.

Question 14

Can I cancel my Edzy Pro subscription anytime?

Accepted Answer

Yes, you can cancel anytime from your account settings. Your subscription will continue until the end of your current billing cycle — no penalties or questions asked.

Question 15

Is there a free trial of Edzy Pro?

Accepted Answer

Yes! New users often get a 7-day free trial of Edzy Pro to explore premium features. You can activate it from the app’s Pro section without entering any payment info.

Question 16

Which subjects does Edzy cover for Classes 6–12?

Accepted Answer

Edzy currently covers core subjects like Mathematics, Science, English, and Social Science for Classes 6 to 12. More subjects like Hindi and Computer Science are being added soon.

Question 17

Is Edzy aligned with the latest CBSE syllabus?

Accepted Answer

Yes, all our study materials, quizzes, and lessons are mapped to the latest CBSE syllabus. We continuously monitor updates from CBSE to stay fully aligned.

Question 18

Does Edzy include NCERT textbook-based content?

Accepted Answer

Absolutely. Our resources are built around NCERT chapters and learning outcomes. This ensures Edzy supports your school curriculum effectively.

Question 19

Are there different modules for each class level?

Accepted Answer

Yes, Edzy creates class-specific learning modules tailored to each grade’s syllabus. Students only see content relevant to their selected class and subjects.

Question 20

How frequently is the content updated?

Accepted Answer

Our team updates Edzy’s content every academic term and after any major CBSE or NCERT change. New questions, notes, and formats are added regularly.

Question 21

What gamification features does Edzy offer?

Accepted Answer

Edzy offers streaks, XP points, level-ups, badges, and leaderboards to make learning feel like a game. These features keep students engaged and consistent.

Question 22

How do XP points, streaks, and badges work?

Accepted Answer

You earn XP for every correct answer, completed lesson, or challenge won. Streaks reward daily consistency, and badges celebrate achievements and milestones.

Question 23

Can I challenge my friends or classmates in Edzy?

Accepted Answer

Yes, Edzy Duels let you compete with classmates or friends in real-time quizzes. It’s a fun way to revise and build speed under pressure.

Question 24

What are Edzy flashcards and how do they help revision?

Accepted Answer

Flashcards are bite-sized Q&As that help you recall key facts and formulas quickly. They're perfect for last-minute revision or daily practice.

Question 25

How does Edzy make studying more engaging?

Accepted Answer

By combining interactive quizzes, fast feedback, streaks, and progress rewards, Edzy turns dull study time into an exciting challenge. It’s learning that feels like play.

Question 26

I forgot my password — how do I reset it?

Accepted Answer

On the login screen, tap 'Forgot Password' and enter your registered email or phone number. You’ll receive a link to reset your password instantly.

Question 27

The app isn’t loading — what should I do?

Accepted Answer

First, check your internet connection and try restarting the app. If the issue persists, update to the latest version or contact our support team.

Question 28

How do I update the Edzy app to the latest version?

Accepted Answer

Go to the Play Store, search for Edzy, and tap 'Update' if a new version is available. Enabling auto-updates ensures you always have the latest features.

Question 29

Which devices and browsers are supported?

Accepted Answer

Edzy works on all modern Android smartphones, tablets, and desktop browsers like Chrome and Edge. iOS and Safari support is coming soon.

Question 30

I’m facing issues with login — who can help?

Accepted Answer

If you're stuck, email us at support@edzy.ai or use the in-app Help button. Our team usually responds within 24 hours to resolve login issues.

Question 31

Can parents track their child’s learning progress?

Accepted Answer

Yes, Edzy provides a detailed performance dashboard for parents. You can view your child’s progress, activity, streaks, and weak areas. Weekly insights help you stay involved and informed.

Question 32

How do I set limits or study reminders for my child?

Accepted Answer

Parents can set daily study goals, screen time limits, and reminder notifications within the app. This ensures children follow a balanced, healthy learning routine at home.

Question 33

Is Edzy safe and free of distractions for children?

Accepted Answer

Absolutely. Edzy is 100% ad-free and distraction-free. All content is educational, age-appropriate, and moderated to ensure a safe, focused learning experience.

Question 34

Will I receive updates or reports on my child’s usage?

Accepted Answer

Yes, parents receive weekly summary reports via email or app notifications. These include study time, accuracy, quiz results, and topic-wise improvement insights.

Question 35

Can I use the same account for more than one child?

Accepted Answer

Currently, each student requires a separate account to personalize their learning path. We’re working on introducing a parent dashboard to manage multiple children soon.

Question 36

How does Edzy use AI to personalize learning?

Accepted Answer

Edzy's AI analyzes each student's speed, accuracy, and progress to customize lesson plans. It adjusts question difficulty and recommends topics based on individual learning needs.

Question 37

Is my child’s data safe on Edzy?

Accepted Answer

Yes, Edzy follows strict data privacy and encryption standards. We never sell or misuse data, and all information is stored securely on trusted cloud platforms.

Question 38

What data does Edzy collect and why?

Accepted Answer

We collect basic info like class, subjects, activity logs, and quiz performance to personalize learning. This helps our AI offer the best support for your child’s academic growth.

Question 39

Does Edzy share my information with third parties?

Accepted Answer

No, we never share personal data with third parties for marketing. Only essential analytics and infrastructure tools are used — all under strict privacy compliance.

Question 40

How do I request data deletion or export?

Accepted Answer

You can email us at privacy@edzy.ai to request account deletion or data export. We respond within 7 business days and follow all legal data protection protocols.

Question 41

Can schools or teachers use Edzy in the classroom?

Accepted Answer

Yes, Edzy can be used as a classroom companion for practice, quizzes, and concept reinforcement. Teachers can integrate Edzy into regular lesson plans or revision sessions.

Question 42

Does Edzy offer tools for educators?

Accepted Answer

We’re building educator tools like class dashboards, progress tracking, and assignment creation. Early access is available for select school partners and teachers.

Question 43

How can my school partner with Edzy?

Accepted Answer

Schools can reach out via our partnership form or email us at schools@edzy.ai. We offer customized onboarding, training, and bulk access plans for institutions.

Question 44

Are there classroom-level dashboards or analytics?

Accepted Answer

Yes, schools and teachers get a dedicated dashboard with insights into class-level performance, topic mastery, and engagement trends. This supports data-driven teaching.

Question 45

Can teachers assign lessons or track student progress?

Accepted Answer

In our upcoming version, teachers will be able to assign lessons, quizzes, and monitor student completion rates. This helps bridge learning gaps faster in real-time.

Question 46

How do I contact Edzy support or customer care?

Accepted Answer

You can contact Edzy support directly from the app using the 'Help & Support' section. We also respond quickly to queries sent via email. Our team is here to assist you 7 days a week.

Question 47

Where can I share my feedback or feature suggestions?

Accepted Answer

We love hearing from our users! You can share your feedback or ideas via the in-app feedback form or email us at feedback@edzy.ai. Many Edzy features come from user suggestions.

Question 48

How can I report a bug or incorrect content?

Accepted Answer

If you spot an issue or error, go to the lesson or question and tap 'Report'. You can also send a screenshot to support@edzy.ai. We usually fix reported bugs within 48 hours.

Question 49

Is there a WhatsApp or phone support available?

Accepted Answer

Currently, we primarily offer support via email and in-app chat. Phone and WhatsApp support is being rolled out for Pro users soon. Stay tuned for updates in the app.

Question 50

Does Edzy have an official support email?

Accepted Answer

Yes, our official support email is support@edzy.ai. Whether it's technical help, content doubts, or general questions — drop us a message and we’ll respond within 24 hours.

Question 51

How do I earn rewards on Edzy?

Accepted Answer

You earn rewards by completing lessons, winning duels, maintaining streaks, and participating in challenges. The more consistent you are, the more XP and badges you unlock!

Question 52

What are Edzy Leaderboards and how do they work?

Accepted Answer

Leaderboards show the top-performing students in your class, school, or nationally. You rise in rank by gaining XP, winning duels, and completing learning goals consistently.

Question 53

Does Edzy host any quizzes or contests?

Accepted Answer

Yes! Edzy frequently runs all-India quiz competitions, festival contests, and weekly challenge rounds. Winners receive digital certificates, rewards, and shout-outs.

Question 54

Can I win real prizes or certificates on Edzy?

Accepted Answer

Yes, top performers in select challenges receive e-certificates, gift vouchers, and exclusive Edzy merchandise. Keep an eye on the announcements section for upcoming contests.

Question 55

What happens if I lose my XP or streak?

Accepted Answer

If you miss a day, your streak resets, but don’t worry — you can start again. XP stays saved unless you delete your account. Streak boosters help you recover quickly!

Question 56

How often is Edzy updated?

Accepted Answer

We release major feature updates every month and smaller performance improvements weekly. Updates ensure fresh content, better speed, and exciting new tools for learners.

Question 57

What new features are coming soon?

Accepted Answer

Some upcoming features include parent dashboards, iOS support, group study rooms, and teacher tools. We also add new gamified experiences based on user requests.

Question 58

How can I suggest a new feature?

Accepted Answer

Use the in-app feedback button or email ideas to features@edzy.ai. We review every suggestion during product meetings and prioritize what helps students the most.

Question 59

Is there a changelog or update history I can check?

Accepted Answer

Yes, visit the ‘What’s New’ section in the app to see recent updates. We also share major improvements via email and on our social channels regularly.

Question 60

How do I get notified about new content or features?

Accepted Answer

You’ll receive in-app notifications and emails when new content or features are launched. Make sure you’ve enabled notifications in your app settings to stay updated.

Question 61

How do I update my profile details on Edzy?

Accepted Answer

Go to your profile page in the Edzy app and tap on 'Edit Profile'. You can update your name, profile picture, school, and more. All changes are saved instantly.

Question 62

Can I change my class or subject preferences later?

Accepted Answer

Yes, you can update your class and subjects anytime from the settings menu. This helps Edzy adjust your learning content based on your new preferences.

Question 63

How do I delete my Edzy account?

Accepted Answer

If you wish to delete your account, go to Settings → Account → Delete Account. You can also email support@edzy.ai for manual assistance.

Question 64

Can I change my password or login method?

Accepted Answer

Yes, navigate to Account Settings to change your password. If you signed in via Google or phone number, you can link or unlink login methods as needed.

Frequently Asked Questions

Getting Started with Edzy

Edzy Features & Functionality

Edzy Pro & Pricing

Subjects & Class Coverage

Study Tools & Gamification

Technical Support & Troubleshooting

Parental Controls & Monitoring

AI & Data Privacy

Edzy for Schools & Educators

Feedback, Suggestions & Contact

Competitions, Rewards & Achievements

Updates, Announcements & New Features

Account Management & Settings

Offline Access & Connectivity

Edzy Community & Social Features