Privacy Policy

Edzy.ai is owned and operated by Paraheights Technologies Private Limited - CIN: U72900RJ2021PTC074851, GSTIN (HR): 06AALCP9792J1ZK, PAN: AALCP9792J, TAN: JPRP07691F, with office at First Floor, Baani City Center, BF-007, Sector 63, Gurugram, Haryana 122098.

Edzy.ai ('Edzy'), owned and operated by Paraheights Technologies Private Limited, recognizes the importance of maintaining your privacy. This Privacy Policy describes information Edzy may collect and process when you use Edzy websites, mobile applications, products, features, and services (together, the 'Services'), including when you register, learn, communicate, or participate in community features. It applies to visitors and users of the Services. The information and practices described below depend on the Services and features you use and applicable law.

This Privacy Policy is published in compliance of: the Information Technology Act, 2000; and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the 'SPI Rules').

By using the Edzy.ai and/or registering yourself at www.edzy.ai you authorize Paraheights Technologies Private Limited (including its representatives, affiliates, and its business partners) to contact you via email or phone call or sms and offer you our services for the product you have opted for, imparting product knowledge, offer promotional offers running on Edzy.ai and offers by its business partners and associated third parties, for which reasons your information may be collected in the manner as detailed under this Policy. You hereby agree that you authorize Edzy.ai to contact you for the above mentioned purposes even if you have registered yourself under DND or DNC or NCPR service(s). Your authorization, in this regard, shall be valid as long as your account is not deactivated by either you or us.

Controllers of Personal Information

Your personal data will be stored and collected by Paraheights Technologies Private Limited.

Purposes of collection of your data

Edzy.ai collects your information when you register for an account when you use its products or services, visit its Website`s pages. When you register with Edzy.ai, you are asked for submitting certain information which may be personal to you such as first name, last name, state and city of residence, email address, mobile number, date of birth, etc. Once you register at the Website and sign in you are not anonymous to us. Also, you are asked for your contact number during registration and may be sent SMSs, notifications about our services to your wireless device. Hence, by registering you authorize the Edzy.ai to send texts and email alerts to you with your login details and any other service requirements, including promotional mails and SMSs.

We use your information in order to:

Some features of this Website or our Services will require you to furnish your personally identifiable information as provided by you under your account section on our Website.

Information Sharing and Disclosure

Edzy.ai may share your Information submitted on the Website to any third party/service provider/business partner without obtaining your prior consent in the following limited circumstances:

Some features of this Website or our Services will require you to furnish your personally identifiable information as provided by you under your account section on our Website.

When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and Conditions; for complying with the applicable laws and regulations.

Paraheights proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Paraheights may use third-party advertising companies to serve ads when the user visits the Website. These companies may use personal information about the user's visit to the Website and other websites in order to provide advertisements about goods and services of interest to the user.

Paraheights shall transfer information about you in case Paraheights is acquired by or merged with another company.

We Collect Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Session ID cookies may be used by PRP to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by PRP to store whether, for example, you want your password remembered or not, and other information. Cookies used on the PRP website do not contain personally identifiable information.

Log Files

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer to you, to improve marketing, analytics or site functionality.

Email - Opt out

If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to always@edzy.ai. Please note that it may take about 10 working days to process your request.

Security

We employ appropriate technical and organizational security measures at all times to protect the information we collect from you. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Further, you are responsible for maintaining the confidentiality and security of your login id and password, and may not provide these credentials to any third party.

Third Party Advertising

We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this Website in order to provide advertisements on this Website and other third party websites about goods and services that may be of interest to you.

We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about your visits to Website, and your interaction with our products and services. They may also use information about your visits to this and other Websites for targeted advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites. No personally identifiable information is collected or used in this process.

Links to Other Websites

There might be affiliates or other sites linked to Edzy.ai. Personal information that you provide to those sites are not our property. These affiliated sites may have different privacy practices and we encourage you to read their privacy policies of these website when you visit them.

Changes in this Privacy Policy

Edzy.ai reserves the right to change this policy from time to time, at its sole discretion. We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review.

Grievance Officer

In case you have any grievances with respect to in accordance with applicable law on Information Technology and rules made there under, the name and contact details of the Grievance Officer are provided below:

Community and communication information

When you use community or communication features, Edzy may process message content and associated information needed to provide the feature, such as sender and recipient identifiers, conversation or group identifiers, timestamps, and delivery or other technical status information. Where a supported feature lets you upload or share an image, file, attachment, profile information, or other material, Edzy may process that material to provide the feature and maintain service safety.

If you submit a report, Edzy may process your account identifier, the reported user's identifier, the reported content or a relevant snapshot, the report reason and details you provide, and related context needed to assess the report. Edzy may also process moderation decisions, actions taken, restrictions, and related safety investigation records. Edzy may maintain information needed to apply blocking choices to applicable user-to-user interactions.

Service providers and safety disclosures

To operate communication features and assess reports, information may be processed by service providers acting for Edzy to support the Services. Edzy may disclose information where required by applicable law or valid legal process, or where Edzy reasonably considers disclosure necessary to investigate suspected abuse, protect users, or protect the rights, property, or safety of Edzy and others. The information disclosed will depend on the circumstances and applicable law.

How we use community information

Edzy uses this information to deliver communication features; maintain, secure, and troubleshoot the Services; investigate reports and suspected misuse; help protect students and other users; prevent abuse, fraud, and security threats; enforce the Terms and Conditions and Community Guidelines; and meet applicable legal obligations.

Reported or flagged content and relevant context may be reviewed by authorized personnel. Edzy may use automated tools to help identify or assess suspected safety issues. This does not mean that every message is read by a person. See the Community Guidelines for information about reporting, blocking, and enforcement.

Students and younger users

Edzy provides education services designed for school-age learners, including students in Classes 6–12. Where a user is a minor, use of the Services and processing of personal information may be subject to parent or guardian consent, school or institutional authorization, or other requirements under applicable law. The requirements may depend on the user's age, location, and the feature used. Parents or guardians with questions or concerns may contact Edzy using the details on our Contact page.

Retention of communication and safety information

Edzy retains personal information for as long as reasonably needed for the purposes described in this Policy, to provide and protect the Services, resolve reports or disputes, enforce our terms, and meet applicable legal obligations. Retention may differ for messages, reports, moderation decisions, blocking information, and related safety records. Specific retention periods depend on product practices and legal requirements; this Policy does not set a fixed period.