Single Answer MCQ
Q-00045650
What must a consumer do before escalating a complaint to a higher commission?
1
Withdraw their complaint
2
Submit evidence of previous attempts
3
Stop buying the product
4
Inform the vendor only
Answer and Solution
Answer
B. Submit evidence of previous attempts
Solution:
A consumer needs to present evidence of prior attempts to resolve the issue before appealing to a higher commission. The other options do not accurately reflect required steps.
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