Single Answer MCQ
Q-00045683
What role do mediators play in the consumer redressal process after the 2019 amendment?
1
They decide cases definitively.
2
They assist in dispute resolution.
3
They investigate consumer complaints.
4
They enforce penalties.
Answer and Solution
Answer
B. They assist in dispute resolution.
Solution:
Mediators assist in dispute resolution by providing a neutral ground to facilitate discussions between consumers and businesses outside the formal commissions.
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