Why might a seller refuse to take responsibility for a defective product?
They have too many complaints to handle
They trust their product is faultless
They want to maintain profit margins
They believe it is the consumer’s fault
Answer and Solution
Answer
D. They believe it is the consumer’s fault
Solution:
Sellers often shift responsibility by asserting that consumers are to blame for defects, thus avoiding accountability. The other options may relate to different situations but do not directly imply blame-shifting.
Watch Video Solution
