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BS
Question Practice

How does customer involvement in service delivery differ from goods?

Attempt the question, check the explanation, and continue with similar questions to build confidence before exams.

MCQ_SA
CBSE
Class 11
Business Studies
Business Studies
Business Services
Question Bank

How does customer involvement ...

Single Answer MCQ
Q-00064521

How does customer involvement in service delivery differ from goods?

1

Services require no customer interaction

2

Goods can be modified according to the needs

3

Customers are not always present during service provision

4

Services often require customer participation at the time of delivery

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Keep Practising

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Q1.

Which of the following is a key characteristic of services?

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Q2.

What distinguishes goods from services?

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Q3.

Which of the following services can be considered perishable?

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Q4.

What is an example of intangibility in services?

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