Which phrase best describes the importance of kindness as indicated in the chapter?

Kindness is optional.

Politeness makes communication easier.

Kindness is expensive.

Rudeness is often overlooked.

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Q1.

What is the main purpose of being polite?

Q2.

Which of the following is a polite request?

Q3.

Why is it important to listen while others speak?

Q4.

Which phrase is an example of a polite greeting?