This chapter explores the recent shifts in business practices focusing on e-business and outsourcing, which are essential for modern commerce.
Emerging Modes of Business – Formula & Equation Sheet
Essential formulas and equations from Business Studies, tailored for Class 11 in Business Studies.
This one-pager compiles key formulas and equations from the Emerging Modes of Business chapter of Business Studies. Ideal for exam prep, quick reference, and solving time-bound numerical problems accurately.
Key concepts & formulas
Essential formulas, key terms, and important concepts for quick reference and revision.
Formulas
E = mc²
E represents energy (in joules), m is mass (in kg), and c is the speed of light (≈ 3 × 10⁸ m/s). This formula exemplifies the conversion of mass into energy.
B2B (Business-to-Business)
Refers to transactions between businesses, essential for supply chain management and production efficiency.
B2C (Business-to-Consumer)
Relates to businesses selling directly to consumers, highlighting the e-commerce front that democratizes consumer access.
C2C (Consumer-to-Consumer)
Describes transactions where consumers sell to other consumers, often facilitated through online platforms.
Intra-B
Intra-business transactions that occur internally within a firm, enhancing coordination and efficiency across departments.
CoD (Cash on Delivery)
A payment method where customers pay in cash upon delivery of goods, emphasizing consumer safety against online fraud.
NEFT/RTGS
National Electronic Funds Transfer/Real Time Gross Settlement; both are methods used for online bank transfers facilitating financial transactions.
Informational Security Measures: SSL
Secure Sockets Layer (SSL) is used to secure data transmitted over the internet, protecting sensitive consumer information.
Digital Signature
An electronic signature that verifies the authenticity of digital communications and transactions, ensuring integrity.
e-business scope = Production + Finance + Marketing + HR + BPO
Covers the various functions that traditional business processes migrate to online platforms through e-business initiatives.
Equations
P = C + M + O
Where P is the total cost of e-business operations, C is the cost of goods or services, M is marketing expenses, and O is operational costs.
T = D / S
T represents total time taken for delivery, D is the distance in kilometers, and S is the speed of delivery in km/h, useful in logistics planning.
ROI = (Gain from Investment - Cost of Investment) / Cost of Investment × 100
Return on Investment (ROI); measures the profitability of e-business initiatives.
Market Reach = (Total Customers Reached / Total Potential Customers) × 100
Assesses the effectiveness of e-business marketing strategies, crucial for enhancing market penetration.
Conversion Rate = (Total Sales / Total Visitors) × 100
Indicates the percentage of visitors to an e-commerce site that complete a purchase, a vital metric for evaluating marketing success.
CT= C(1 + r)^t
Final Costs (CT) with interest, where C is the initial cost, r is the rate of return, and t is time.
LTV = Average Purchase Value × Number of Purchases × Retention Time
Customer Lifetime Value (LTV) measures the total net profit attributed to the entire future relationship with a customer.
AC = Total Acquisition Costs / Total New Customers
Acquisition Cost (AC) reflects the total expense related to acquiring new customers, essential for budget planning in e-business.
SCM = Supplier + Manufacturer + Distributor + Retailer
Supply Chain Management equation that showcases all parties involved in delivering a product to the consumer.
EFT = Payment Amount × Security Factor
Electronic Fund Transfer (EFT) ensuring that the transaction is secure according to specified measures.
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